Hotelier & Hospitality Design - March 2023

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Hotelier & Hospitality Design

GROW YOUR BOTTOM LINE WITH CREATIVE WATER SETTINGS

Leaders in Recreational Aquatic Design & Construction at Hotels & Resorts.
March 2023: Industry News, Hotel Openings, Luxury Furniture, Technology, Lighting...

SOMETHING FOR EVERY GUEST.

Join the growing list of resorts that are incorporating creative water into their amenities!
Gaylord•Hilton•Hyatt•Waldorf
Astoria•Westin & More!
Drive ROI through incremental revenue opportunities, ADR, resort fees & repeat visitation with the addition of a creative water setting. Find Out More: aquaticgroup.com

Hotelier & Hospitality Design Magazine is the leading publication and established web resource in the business. Providing comprehensive reporting on hotel industry news and exclusive coverage of the latest ecological-friendly green hotels and bar designs, HHD Magazine keeps you updated on the latest hotel trends in technology and innovative ideas.

The perfect finish to any bathroom

To make life easier, we give many of our taps and showers a flawless contemporary chrome finish. No need for chemicals. Just a quick wipe with a wet cloth and you’re done. Brilliant. www.bristan.com

Contents March 2023 Contact Us Dan Draper Publication Manager 01843 570940 dan@hotelierandhospitality.com Jodie Little Publishing Director 01843 595818 jodie@jetdigitalmedia.co.uk Anthony Field Editor anthony@hotelierandhoteldesign.com 01843 570940
www.hotelierandhospitality.com
FORCHROME S O TITNAILLIRB LLEWSTCELFER NO Y O U TURNTOBRISTAN 3895 Hotelier and Hospitality AW.indd 1 13/09/2019 15:45

Established in 2002, FOH® is a global design and manufacturing leader in the foodservice and hospitality industry with two leading brands, Front of the House® and room360®.

Front of the House® provides innovative, award-winning, and eco-friendly collections that are as practical as they are aesthetic. With an exclusive focus on buffet setups, Front of the House® allows you to optimize your serving solutions with commercial-grade pieces. Explore your options amongst a variety of setups with a large selection of risers, boards, and serving solutions available in a variety of materials, colors, and sizes. All buffet collections are easily scalable for any sized event ranging from small to highvolume settings, and pair with any décor.

Throughout the past 21 years, each season, FOH ® continues to introduce hundreds of new products, surpassing market and industry trends. All collections are intended to provide access to chic, multi-functional, and well-priced collections that are uniquely expressive of the Front of the House® brand.

Delivering more than products, FOH®’s commitment to sustainability is at the heartbeat of their corporate culture. From their eco-chic product designs to their inoffice practices, FOH ® has successfully replaced all plastic materials across

all offices and distribution centers with their very own sustainable collections. In addition, their energy-efficient workspaces are outfitted with LED motion sensor lighting, Nest programmable thermostats, and energy-saving appliances.

FOH ® continues to strengthen their commitment to sustainability by partnering with organizations such as One Tree Planted and The Ocean Society. Through community service and outreach all FOH® team members are encouraged to support and contribute to the overall longevity of our environment’s health. Additionally, their team of Product Development experts continuously introduce innovative, eco-friendly options that improve existing product lines that work towards minimizing the company’s overall carbon footprint. Currently, Front of the House ® has 10 sustainable collections available, including their “Wise Collections”, Servewise ® , Platewise®, and Drinkwise®

Designed in Miami, all products are stocked and exclusively distributed in the United Kingdom by Lockhart Catering Equipment.

www.lockhart.co.uk/foh

4 Hotelier & Hospitality Design

Worldwide Kids GmbH appoints Lal Askar as General Manager.

Lal has previously held key operational roles at Worldwide Kids, the world’s leading provider of family and childcare services to the luxury hospitality industry. As General Manager, Lal is leading the strategic business development of Worldwide Kids. He will ensure growth in the company’s hotels and resorts portfolio, whilst maintaining and enhancing the company’s bespoke consultancy services and product quality to help hotels feel safe and confident in their childcare offering.

Worldwide Kids is the world’s leading provider of family and childcare facilities and services to the luxury hospitality and leisure sector.

Services include the provision of facility audits and safer childcare staff recruitment as well as City & Guilds accredited vocational training, which has been uniquely developed for the sector to support staff in providing safe, exciting childcare that family guests can be confident in.

Worldwide Kids’ mission is to help hotels and resorts achieve excellence in childcare.

Commenting on the appointment, Lal said: “I am delighted to re-join Worldwide Kids as General Manager. At a time of strategic growth and the ever-increasing demand for family holidays, I look forward to strengthening our existing partnerships and growing our client portfolio in exciting regions such as the Middle East and Asia. Going into 2023, we look forward to the opening of our newly designed kids club at Emirates Palace, Abu Dhabi, the concept and design development of a secret hideout space for Cheval Blanc’s little guests in the Seychelles, and the highly anticipated concept design realisation of the KidsOnly club at One&Only’s latest development on Kéa Island, Greece. We are continuously strengthening our partnerships with industry leaders such as Soneva Resorts, Kerzner International, Domes Resorts and MarBella Collection who put their trust in our training and consultancy services every year.“

www.worldwide-kids.com

hello@worldwide-kids.com

6 Hotelier & Hospitality Design

Can classical music really stop late-night antisocial behaviour?

A McDonald’s branch in Wrexham has experienced disruption, intimidation and assaults on staff and other customers. Its solution is to belt out classical music from 5pm.

Studies show that in more up-market venues, classical music primes product-relevant knowledge, which leads to more fluent cognitive processing of the experience. When elements of the environment are aligned, we’re more likely to have a liking for that venue.

But McDonald’s doesn’t exactly fit the mould and that’s the point. By playing classical music in a fastfood chain, it may deter people due to the seemingly inappropriateness of what we’re hearing.

It’s also worked on the London Underground.

Set up in 2007, the initiative showed results within 18 months;

robberies dropped by 33%, assaults on staff were down 25%, and vandalism was down by 37%.

When surveyed, 700 commuters “overwhelmingly agreed that hearing classical music made them feel happy, less stressed and relaxed”, so the impact isn’t just on crime.

We’re used to hearing classical music in relaxing situations, like being at the symphony, or in a meditative video. So, when we hear it, we’re taken to those spaces in our head, and it changes our behaviour.

Music can also have the opposite effect. As a form of ‘hostile architecture’, a luxury venue in Florida began playing a playlist of annoyingly catchy children’s songs - including “Baby Shark” on loop all night to deter homeless people.

It’s clear that music is being used to tackle unwanted behaviour. Its

real-life application and results show that when used correctly it can encourage specific behaviours. Rather than inherent qualities of a style of music, the differing perceptions - repellent or soothing - is based strongly on the individual. And the same is true for brands and their customers.

Startle works with hospitality brands that understand the importance of a great customer experience, using music, data and behavioural science to create atmospheres uniquely designed around their business and brand objectives. With our specialist expertise, technical know-how, and best-in-class support, our customers are able to scale their perfected atmospheres to achieve consistency across all of their locations. In doing so, they are optimising their customer experience for immediate commercial gain and valuable long-term impact.

�� 7 Hotelier & Hospitality Design
��
Antisocial behaviour is an issue across the country. But could music hold the key to curbing it?

Havwoods Launches NEW Woodbook Design For 2023

Leading wood floor specialists, Havwoods, is excited to reveal its latest Woodbook – in a brand-new format. Created for homeowners, interior designers and architects, the new design offers a fresh take on the brand’s vast collection of inspiring products and case studies.

Leading wood floor specialists, Havwoods, is excited to reveal its latest Woodbook – in a brand-new format. Created for homeowners, interior designers and architects, the new design offers a fresh take on the brand’s vast collection of inspiring products and case studies.

“We are always looking for new ways to be innovative and keep our customers engaged. Our latest Woodbook design has been created to better display our ever-evolving collection of flooring and cladding, with new products, insights and projects to be discovered and enjoyed.” -

Sustainability remains at the forefront of interior design in 2023 and is a key pillar for the brand, highlighted in the first few pages of the new Woodbook. Sourcing materials from sustainably responsible sources has never been more important, and for Havwoods, sustainability affects everything they do - from offering FCS and PEFCcertified timber to their HavSeal seal of approval.

From the bespoke Hand Grade collection to the affordable V Collection range, the Woodbook is now organised ranging from the highest price to the lowest, with products grouped within each section into colour categories. Whether customers are looking for paler shades such as Platinum and Ash, or darker tones like Chestnut and Brunette, products are now easier to navigate.

Showcasing the ever-evolving portfolio of commercial and residential projects, new case studies are now peppered throughout the Woodbook, paired beautifully within each collection to showcase the range of flooring in situ against the samples. In addition, Havwoods has added new QR codes throughout, allowing customers to be easily directed to more information about each product and case study - resulting in a cleaner, more streamlined design.

The brand has built upon its existing products with new patterns and colours within the Venture Plank and V Collections. Within the Venture Plank collection, three new patterns have been introduced in

the new Abrego colourway including Herringbone, Chevron and Mansion Weave, alongside four new Brushed and Smoked 1-Strip board colours in Cantal, Vosges, d’Or and Alpes tones.

In the V Collection, two new 1-Strip colours in Toulouse and Orleans, plus two new Herringbone patterns in Narbonne and Chambery, have been added – expanding this brilliant and varied range of flooring. Adding a luxurious finishing touch to projects, Havwoods now also offer LED nosing as an ideal edition to contemporary homes.

Continually developing its product offering, Havwoods’ offers an unparalleled service for its customers from free next day sample service, to its online room visualiser, virtual appointments and showroom experts on hand across five showrooms around the country.

HAVWOODS www.havwoods.com/uk home@havwoods.com +44(0)1524 737000
8 Hotelier & Hospitality Design

Suppliers to the outdoor

sales@cafeculture.biz 0800 917 5526 Quality outdoor furniture & lighting Parasols installed and repaired Restaurant Rot proof no maintenance

outdoor hospitality trade

www.cafeculture.biz
Restaurant screens Shelters maintenance planters Awnings

Aqualisa extends Mian mixer shower series designed for hotel and hospitality sectors

Shower specialist Aqualisa has expanded its premium Mian™ shower collection with the introduction of six new models designed specifically for the hotel and hospitality sectors.

With a choice of contemporary square or round styling, plus single outlet, dual outlet and bath shower mixer options, each model features a high quality chrome finish, brass body and metal handles with cool touch surface technology, and a temperature override for added safety.

The Mian range is engineered to exceptional standards, is fully compliant with Water Regulations Advisory Scheme (WRAS) quality criteria, and is backed by the Aqualisa five year guarantee on registration.

The range includes:

• 300BAR – Mian round cool touch single outlet bar valve (110mm multi-mode adjustable handset)

• 300RSC – Mian round cool touch dual outlet bar valve (110mm multi-mode adjustable handset and 200mm drencher head)

• 300SBAR – Mian square cool touch single outlet bar valve (65mm square single mode adjustable handset)

• 300SSC – Mian square cool touch dual outlet bar valve (65mm square single mode adjustable handset and 200mm drencher head)

• 300BSM – Mian bath shower mixer (110mm round multi-mode adjustable handset, push button handset holder)

• 300LBAR – Mian round cool touch single outlet bar valve with lever handles (110mm round multi-mode adjustable handset)

These durable, high-performance systems include fast-fix brackets for straightforward installation in any bathroom, wet room or shower room setting. Each handset has been designed with soft-rub nozzles to ensure quick and simple cleaning and maintenance, while the adjustable height telescopic shower

column and flexible 1.5m chromeplated, stainless steel hose make operation effortless for all users. The dual outlet models feature an integral diverter to switch easily between the adjustable shower head and the generous overhead drencher.

Versatile and convenient, the Mian mixer shower range offers optimum performance with controlled flow, and is compatible with all UK water systems. Each model incorporates a brass body and metal handles for a high-end look and feel. A separate Mian square single outlet concealed kit pack is available for a more discreet fitting.

The Mian range is supported by Aqualisa’s dedicated Contract and Specification Customer Care Team, with nationwide coverage from trained and approved on-site service engineers.

For further details, please visit: www.aqualisa.co.uk or contact the Aqualisa Customer Support Team on 01959 560020.

12 Hotelier & Hospitality Design

The fusion of style, technology & contemporary design.

www.fracino.com | sales@fracino.com | 0121 328 5757 R Beauty, we appreciate, is in the eye of the beholder. Craftsmanship, we sense, is in the hand of the maker. Perfection, we experience, is in the Fracino bespoke studio. British pedigree in every detail – even to the choice of colour nish and trim.
Romano
www.quench.info
Glass storage

THE COCKTAIL TROLLEY

Designed specifically for hotels & restaurants, The Cocktail Trolley offers a stylish and functional solution for preparing drinks at the table. Each trolley is made bespoke from a wide choice of finishes and can be engraved with your hotel or restaurant name.

enquiries@quench.info 01483 740455
Click here to learn more about The Cocktail Trolley Rear view Laser engraved branding

Hotels.com

reveals

a 55% surge in Paris hotel searches during the NBA Paris Game 2023 Presented by Nike

• French NBA up-and-coming star and Detroit Pistons guard Killian Hayes reveals his top Paris travel tips and his perfect Paris hotel collection, so fans can enjoy a breakfast with a view and stay close to the coolest basketball court in the city

• Hotels.com Travelling Hoops study uncovers that basketball fans would travel on average over 750 miles to watch their favourite team, with 78% of British basketball fans having already travelled to watch a game

• The survey states NBA fans visiting Paris intend to visit the Eiffel Tower, enjoy some French pastries and head to the Parc des Princes stadium

2023 is tipping off with a bang, as The NBA Paris Game 2023 presented by Nike between the Chicago Bulls and the Detroit Pistons will take place at the Accor Arena on 19 January. Hotels.com, an official travel partner of the NBA, has found that 78%1 of British residents have travelled outside their city before to watch a basketball game, showing the dedication from basketball fans. This year, as fans hunt out their “perfect somewhere” while on the road, Hotels.com found that there had been a 55%2 spike in hotel searches in Paris for the night of the big game (19th January) compared to the same date the following week. Americans and Koreans lead the international nations booking out the city hotels3.

Those fans who travel for sport

According to the new Hotels.com Travelling Hoops study, basketball fans say they would travel on average over 750 miles to watch their favourite NBA team, with 8% even saying they would travel over 2,000 miles.

Les Bulls, favourite to win?

When it comes to the on-court matchup, British fans are nearly unanimous as almost 80% of fans surveyed think the Bulls will come away with the win. The Bulls also rank as the top NBA team that fans in the UK would travel for to watch, followed by the Los Angeles Lakers and the New York Knicks.

When asked what fans would do at a hotel if they met their favourite player, having dinner together (48%), playing a basketball video game in the room (29%), a workout in the hotel gym (26%) and having a sportsman’s breakfast together (26%) topped the list.

Killian Hayes’ perfect Paris Hotel Collection:

Who better than Killian Hayes, the NBA up-and-coming star who grew up in France, to share his best tips with fans who want to (re)discover Paris.

Killian Hayes said: “France is where my career began, and Paris is one

of my favourite cities in the world. It really is my perfect somewhere filled with culture, arts, food and history. I have been to Paris too many times to count over the years, but with so much to explore and see, you can just never see it all.

“One of my favourite memories is coming to watch the Christmas lights switch on along the ChampsÉlysées — it was magical. My top tip when visiting this spectacular city is to bring a pair of trainers and walk everywhere. There is no better way to get a feel for a city than spending a day walking through the streets and taking in the atmosphere. If you can, take a trip down to the court in Pigalle, it really is a special place. I also love fashion, so I often head to the ‘le Triangle d’Or’ to shop when I visit Paris.

“I’m looking forward to returning to France for The NBA Paris Game 2023 and am hoping to take home a W and lots of new Paris memories.”

16 Hotelier & Hospitality Design
Continue reading on hotelierandhospitality.com

Front of the House® provides innovative, award-winning, and eco-friendly collections that are as practical as they are aesthetic. With an exclusive focus on buffet setups, Front of the House® allows you to optimize your serving solutions with commercial-grade pieces. Explore your options amongst a variety of setups with a large selection of risers, boards, and serving solutions available in a variety of materials, colors, and sizes. All buffet collections are easily scalable for any sized event ranging from small to high-volume settings, and pair with any décor..

Throughout the past 21 years, each season, FOH® continues to introduce hundreds of new products, surpassing market and industry trends. All collections are intended to provide access to chic, multi-functional, and wellpriced collections that are uniquely expressive of the Front of the House® brand. Delivering more than products, FOH®’s commitment to sustainability is at the heartbeat of their corporate culture. From their eco-chic product designs to their inoffice practices, FOH® has successfully replaced all plastic materials across all offices and distribution centers with their very own sustainable collections. In addition, their energy-efficient workspaces are outfitted with LED motion sensor lighting, Nest programmable thermostats, and energy-saving appliances.

FOH® continues to strengthen their commitment to sustainability by partnering with organizations such as One Tree Planted and The Ocean Society. Through community service and outreach all FOH® team members are encouraged to support and contribute to the overall longevity of our environment’s health. Additionally, their team of Product Development experts continuously introduce innovative, eco-friendly options that improve existing product lines that work towards minimizing the company’s overall carbon footprint. Currently, Front of the House® has 10 sustainable collections available, including their “Wise Collections”, Servewise®, Platewise®, and Drinkwise®.

17 Hotelier & Hospitality
Established in 2002, FOH® is a global design and manufacturing leader in the foodservice and hospitality industry with two leading brands, Front of the House® and room360®
Design
Designed in Miami, all products are stocked and exclusively distributed in the United Kingdom by Lockhart Catering Equipment.

LEVEL UP

WITH FRONT OF THE HOUSE ®

LEVEL UP

Easy to build buffet essentials

WITH FRONT OF THE HOUSE ®

Designed in Miami, all products are stocked and exclusively distributed in the United Kingdom by Lockhart Catering Equipment.

Easy to build buffet essentials

Designed in Miami, all products are stocked and exclusively distributed in the United Kingdom by Lockhart Catering Equipment.

Scan to learn more

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Scan or click here to learn more

Peppermint Products Launches Socially Made Designer Hangers for Hotels

Hangers are a guest’s best friends

Key Features:

• Available in two versionseither a hotel anti-theft version or a regular one

• Available in seven colorsblack, white, red, blue, yellow, green, and sand

• Handmade in a social workshop near Stuttgart, to promote equal opportunities

• Custom color options and branding with the hotel’s Logo are available

• A long-lasting, waste-free product, made of recyclable materials and with a plasticfree packaging

• Non Slip: designed with a wide surface and a good grip, so that the clothes don’t slip

• Noise Free: their fabric coating makes them quiet, while at the same time, they don’t scratch the wardrobe’s bar

• Durable: strong steel core that can stand up to 7 kg

• Easy to clean: sweat and dirtrepellent rope

Pricing And Availability:

The brand applies quantity discounts for businesses and hotels, after discussing their specific needs, find contact details here.

Gong's eye-catching pendants make a stylish addition to the award-winning boutique hotel, The Gallivant

Lighting can make or break an interior design scheme and as The Gallivant select Gong's beautiful designs, Jo Plismy of Gong, considers the part lighting has to play in boutique hotels.

Lighting can be used to pull all the elements of an interior scheme together and in a boutique hotel, it can be used to really set the hotel apart from others. As Jo Plismy from Gong explains, "Lighting is vital to the atmosphere of a space and provides much more than practical illumination. Different rooms of the hotel will require different lighting schemes and there is much to consider. Hotel bedrooms for example, will require many different layers of lighting from brighter lighting for dressing areas, to wall or table lamps for reading and relaxing. Hotel bedrooms have many different roles so lighting may also be used to zone the space and bolder pendants may be used to give added personality that boutique hotels tend to offer. The Gallivant is a beautiful example of a boutique English hotel and we are thrilled to be able to help them to create such stunning interiors."

The Gallivant is an award-winning boutique hotel in Camber Sands. Priding itself on beautifully thought-out rooms, wonderful food and daily yoga and wellness classes, their aim is to ensure guests leave revived, relaxed and happy. Sigrid Cragoe, Interior Stylist and Designer at The Gallivant comments, "I love Gong's designs because they are so unique. I find the styles are versatile enough to work with every interior style or period and I have used them in my projects in bathrooms,

bedrooms and communal spaces. We get so many comments about them from our guests, they really are a fabulous addition to a room".

The Gallivant offers guests a cosy 'snug' area to relax in, perhaps read a newspaper or curl up with a good book and it was here that they chose Gong's charming Benitier Silk Ceiling pendant. The inspiration for this particular light was taken from the sea, with the shape mirroring that of a clam, perfectly in-keeping with The Gallivants coastal location. The Benitier radiates beauty and style providing the snug with a general level of ambient light, whilst it's silk shade retains a relaxed softness to the room.

The Silk Lighting Collection from Gong is full of elegant, stylish designs, so it's easy to see why they fitted in perfectly with the tasteful décor at The Gallivant. As Jo Plismy comments, "These timeless designs are ideally suited to boutique hotels, where they want to inject a little bit of personality into a space by using a different material or texture for the lighting, without going too bold. The silk adds a softness and elegance even when the light is switched off and the interesting shapes provide eye-catching features."

The Gallivant also selected another of Gong's designs for the en-suites of their Luxury Garden Rooms. The largest of their rooms, these well thought-out suites feature a relaxed yet luxurious coastal vibe with roll top baths, wood panelling, enormous beds and highest quality linens. Most impressively they also open straight out into the coastal garden and hence the natural looking Bud Pendant light fits the scheme perfectly, providing a statement fixture in the en-suite. Made from rattan, it's organic colour and spacious design allows for a subtle warm glow to emanate through, without sacrificing any light, creating the perfect atmosphere for a relaxing soak.

Jo Plismy comments, "Hotel bathroom lighting needs to fulfil many roles from providing practical lighting for personal grooming and close up tasks, to creating a tranquil atmosphere in which to wind down. At The Gallivant these particular bedrooms include the ensuite as part of the overall space, hence it was also important that the décor created a cohesive look. The large pendant is not a typical bathroom light and therefore helped to blend the two spaces seamlessly."

Jo Plismy works with architects, interior designers, hotels, restaurants and decoration shops throughout the world. Passionate about timeless designs, combined with high quality materials and expert craftsmanship, Gong's focus is style with atmosphere. Custom orders are accepted.

www.gong.co.uk

21 Hotelier & Hospitality Design

Being awarded ‘Best for Innovative Hard Surfaces Restoration and Repair Services 2022’ by Design and Build Awards and with 30 years’ experience in specialist repairs and restoration, Magicman can assist.

Our customers include celebrated hotels, famous cruise lines and busy international transport hubs. From

Park Lane to Pakistan, Bermondsey to Bermuda, we provide repair and restoration services all over the UK and around the world. At Magicman, we know that a good repair is the best thing to do.

If your premises are in need of some TLC, we have the services and equipment to help you out. We can handle minor chips, scratches, and

other superficial issues as well as more major damage such as dents, burns and cracks.

Our skilled technicians can restore your premises in the highest order by addressing any unsightly damaged items in a timely manner and in an affordable manner. There’s no need to worry about how much time it will take us to complete repairs because our team is always on time—and ready to go!

We do not limit our services to small repairs; we are able to restore main entrances and windows while also working on door frames, cills and even entire buildings or shops fronts. Inside or outside, we can fix any colour, grain, or pattern you may want! We use only certified technicians who are trained and experienced with every job they undertake.

Our goal is always customer satisfaction!

We remove the panic when sudden and unexpected damage occurs which has the potential to push clients into penalty clauses. As completion deadline approaches, it is imperative that snagging issues are remedied promptly and to a standard

22 Hotelier & Hospitality Design
Before After
The appearance of your hotel is of paramount importance when inspiring confidence and delight amongst clientele.

that assists you to handover to client ‘defect free’. Magicman has both the skill sets and the ability to provide the numbers to ensure this happens.

Most items are produced in batches and replacements, in addition to being subject to long lead times, may not be the same colour or sheen of the original. A Magicman repair is the easy, cost-effective solution.

When you’re a hotelier, you can’t afford to have a room that’s not up to snuff.

That’s why Magicman is the perfect solution for when your rooms need a little work.

We’ve been providing repair services for hotels for over 30 years, and we know how important it is to keep your rooms looking and feeling brand new. We also know that sometimes things happen maybe there’s an incident that causes damage, or maybe it’s just time for an upgrade. Whatever the case may be, we’re here to help you find solutions—and fast!

Our team can handle most problems with efficiency and ease, whether they involve cabinets or furniture. We’ll even handle any of your snagging issues before you hand over possession of the room to your client, so they don’t have to worry about paying extra fees due to incomplete repairs.

We’ve got all kinds of options when it comes to repairing damaged items in your hotel rooms.

What does this mean for you?

Our business model of repairing items on site instead of ordering and installing replacements, saves you

time and money and is better for the environment. Typically repairing on site saves between 50– 80% of the cost of installing a replacement. Repairing on site reduces waste to landfill and greenhouse gases created in production and delivery of replacement items. It avoids long delivery times; any possibility of ancillary damage and items can often be back in use within hours. Magicman provide teams of technicians who repair, restore, and rejuvenate (in-situ) doors, floors, furniture, sanitaryware, baths, basins, shower trays, whirlpools, ceramic tiles, handrails, panels, artworks, sculptures, reception desks, walls, common areas including bars, restaurants, gyms, and spas.

All without removal or replacement!

We are fully accredited, certified, and audited so we can deliver the standards you expect nationwide:

ISO 9001: 2015 Quality Management

ISO 14001: 2015 Environmental Management

ISO 45001: 2018 Occupational Health & Safety

We’re all about making your life easier.

That’s why we created Magicman: to help you save time, money, and resources. Our team of experts can repair hard surfaces to a wide range of different items and types of substrates, including:

• Wood and laminate

• Glass polishing

• Metal polishing

• Stone and marble repair & polishing

• Ceramic tiling

• Plastics / uPVC

• Corian

• Powder coated surfaces

• Painted surfaces (including wallpaper)

• Sanitaryware (baths, basins, and showers)

Big savings

The premise of Magicman is a simple one. Instead of replacing damaged items and surfaces we copy the colours, patterns, texture, and sheen to repair the original, typically saving between 50% - 80% compared with the cost of replacement. Better for you and better for the environment.

Because Magicman work on site (we come to you) and our repairs are so quick, without the lead time involved in ordering replacement items, the turnaround time is reduced, and costs are dramatically lowered. Also, your items are brought back into use much more quickly.

If you would like to know more, please contact enquiries@magicman.co.uk or visit our website www.magicman.co.uk

23 Hotelier & Hospitality Design
Before After

Hotel Bathroom Trends for 2023

Sustainable Design

Global warming can no longer be ignored and this is predicted to continue to impact on purchasing habits for 2023. In general, the world is more concerned than ever before about sustainability and protecting the planet, which will no doubt play a big part in hotel bathroom design, whether it’s for large chains or small boutique establishments. This may include choosing only to work with companies who act in an environmentally-conscious way or by choosing products which are made from recycled materials, include sustainable features or are built to last - and of course they still have to look good too.

Nick Duggan, MD of The Radiator Centre comments, “The incentive for hotels to embrace sustainable design isn’t just from lower energy costs, hotels are also recognising that choosing this route may also attract new customers, who consider sustainability very important. From watersaving showers and taps to energy efficient towel rails, there are many ways in which a hotel bathroom can be designed to be more sustainable. Of course, many of these already innovative products now also include Smart technologies which can help further with efficiencies by making it easier to regulate water and energy consumption, for busier and quieter times in the hotel.”

In terms of radiators, Nick explains, “Energy efficient radiators and towel rails work by using a much lower volume of water, thanks to LowH2O technology. Less water means less energy is needed to heat the radiator up which in turn results in savings both for the hotel and the environment. Aluminium radiators have less water content and faster reaction times than their steel equivalents and hence are a good choice for sustainable hotel bathrooms.”

Pastel Dreams

Whilst the black and white luxury, marbled look is never likely to go out of fashion, 2023 is predicted to see more colour being introduced in hotel bathroom design. From bathroom products and displays at Salone del Mobile Milano earlier this year, this is expected to be in the form of pastel shades such as sage green, seasalt blue and softer palettes of coral and terracotta. These restful colours can help a hotel bathroom to feel more personal and homely, and may be introduced in a wide variety of ways from tiling and wall colours to radiators and cabinetry. These beautiful colours also give a nod to Mediterranean style, helping to create a relaxed holiday vibe for guests.

24 Hotelier & Hospitality Design
Research has shown that the hotel bathroom is becoming as important as the sleeping space in creating an enjoyable guest experience. We take a look at what 2023 has in store for these often spa-like but hard-working spaces.
Traditional Cast Iron Spartan 4 Column Radiator NEW DESIGN. Sebino Radiator with low water content

Wellness

The trend of wellness came to the fore-front post pandemic but is showing no signs of going anywhere. Indeed, hotel guests now view it as a holistic expectation from their hotel experience and the hotel bathroom plays a huge part in this. From luxury resorts to family hotels, guest expectations of the hotel bathroom have become a lot higher, with guests seeing it as somewhere to relax and recharge. It is no longer just a practical space, it needs to deliver in terms of looks and experience too.

While a wellness bathroom may feature functional elements such as the latest Rain-spray showerheads and jacuzzi baths, the look and feel of the room is of equal importance for guests to achieve that relaxed spa-like feel. Lighting plays a big part in this as do biophilic elements, with connection to nature widely understood to help reduce stress and improve health.

Also key to a wellness space is a clutter-free environment, hence storage elements are key in order to achieve this. Nick comments, “Hotel towel rails play an important

part in not just warming and drying towels but also storing them. Many of thve latest designs include options for hooks, shelves or rails, and the way the towels are stored and displayed becomes part of the overall look. As with every aspect of the room, it needs to not only be functional but fit with the interior style too.”

A Cohesive space

With wellness being seen as such an important part of the guest experience, the lines are becoming more blurred between the hotel bathroom and the suite or sleeping space itself. The bathroom is starting to be prioritised more, with more of the total space allocated to it. There is a shift towards a more cohesive design between the two spaces, which in turn creates the illusion of a bigger space overall.

As Nick comments, “Bathrooms need to live up to the design and quality of the sleeping space and the use of colours, texture, lighting and accessories can help to achieve this. Bathroom towel rails don’t have to conform to the traditional ladder style and the latest designs look sleek and stylish, helping to create a feeling of luxury and cohesion between the two spaces.”

www.theradiatorcentre.com

25 Hotelier & Hospitality
Design
Soho Radiator featuring approx. 80% less water than a traditional column design Arianna Radiator Fender Towel Rail with useful shelving for storage I-Ching towel rail (electric only)

Show-stopping structured jacquards from Panaz

Panaz, one of Europe’s leading suppliers of contract fabrics, has launched a majestic collection of structured jacquards, which showcase intricate patterns inspired by traditional tapestries.

A luxurious choice for hospitality upholstery, the Shalimar collection features two adventurous designs, Meera and Delta, which are printed on an exclusive new basecloth and available in six complementary colourways.

Inspired by utopian nature, the distinctive designs feature a textured matte-bright finish, making them the ideal choice for prominent statement pieces, or for accentuating accompanying plains.

The vivid jewel tones and rich, earthy colourways were specially chosen to complement Panaz’s extensive range of high performance velvets and vinyls to provide designers with a complete suite of perfectly matching fabrics for upholstery, curtains and accessories.

The Shalimar collection features contract quality flame retardancy and has also undergone the Martindale Rubs testing process, demonstrating their ability to seamlessly meet the demanding requirements of the hospitality sector.

Sarah Lloyd, Head of Design at Panaz, said: “Our new Shalimar collection features carefully curated patterns, textures and colourways, which when combined together, create true opulence for any interior design scheme.”

Visit www.panaz.com to view the entire collection, or email samples@panaz.co.uk to order your free samples today.

EYE CATCHING

DINING FURNITURE

Wobbly tables can be a thing of the past thanks to the patented StableTable technology.

StableTable is a unique patented fully automated solution which is hidden with the pillar of the table base allowing the legs to adjust to uneven surfaces.

Available for both indoor and outdoor use in a range of heights, shapes and sizes. Can be supplied as base only or complete with a stylish OnTop 12mm Compact Laminate top.

Addison Clipsham Stowmarket Wilby Bohemia Brandon

LEVEL UP

WITH FRONT OF THE HOUSE ®

LEVEL UP

Easy to build buffet essentials

WITH FRONT OF THE HOUSE ®

Designed in Miami, all products are stocked and exclusively distributed in the United Kingdom by Lockhart Catering Equipment.

Easy to build buffet essentials

Designed in Miami, all products are stocked and exclusively distributed in the United Kingdom by Lockhart Catering Equipment.

Scan to learn more

Scan to learn more
Scan or click here to learn more

SAVE WATER & ENERGY

As all businesses experience record energy bills across the UK, now is a perfect time to look at the amount of warmed water we use in our business with a view to reduce usage, saving energy and saving money.

Neoperl UK is a manufacturer of water stream devices and flow regulators. They are precision-made devices that can be inserted at the end of a tap spout or upstream of a shower outlet, to reduce and regulate the water flow without reducing performance.

As water pressure fluctuates throughout the country, it’s impossible to produce a tap or valve shower to work with the same efficiency in every commercial kitchen or hotel bedroom. Manufacturers therefore produce new taps and shower heads with optimal performance to work their best across all pressure situations. Now the flow can be tailored to a situation by retrofitting aerators and flow regulators to save water. There’s no point in having a strong flow rate if the tap is only used for washing teeth and hands or to have a shower that literally splashes out of the enclosure. These retrofit products allow the performance to be checked on site and adjusted to suit, ensuring a comfortable and suitable flow is reached. This

is particularly important where rows of washbasins or multiple showers are prevalent. A Pressure Compensating Aerator (PCA) or flow regulator will help distribute the water more evenly throughout the building to mitigate flow issues from the effects of pressure fluctuations.

SHOWER FLOW CONTROL

A standard European shower head will produce around 18 litres of water per minute at 3 bar of pressure. A flow regulator like these could reduce this to a comfortable flow and dependant on the specified flow rate, save thousands of litres of water per year. If less water is used, then less water needs to be heated, so saving energy.

BATHROOM TAP PRESSURE COMPENSATING AERATORS (PCA’s)

A tap aerator adds air to the water flow creating a soft comfortable stream that feels plentiful and prevents splashing. A choice of flow shapes can be selected, and it’s a 5-minute job to replace the incumbent anti-clogging or stream control device in place, with a flow

30 Hotelier & Hospitality Design

WITH NEOPERL

regulator. They are also available with ‘smart limescale clean’ nozzles to prevent limescale build up too. In a hotel bedroom where the tap is simply used for washing hands and cleaning teeth reducing the flow can save many litres of water and saves the energy that heats that water.

KITCHEN TAPS TOO

It’s always been harder to save water in a catering kitchen with the need to quickly fill pans for cooking or sinks for washing up. However, there are retrofittable aerators that can be switched from a standard water saving flow to full capacity in an instant allowing the tap to be on eco-mode for general use but boosted to a fuller flow when required. So if a kitchen tap is simply being use for rinsing dishes, reduce the flow and save energy too.

FITTING IS EASY

It takes just a few minutes to fit an aerator in a tap or flow regulator in a valve shower and yet it can literally save thousands of litres

of water each year. For the taps, the first job is to work out which product is required and which tool to remove the existing stream control. The new pressure compensating aerator is then placed and re-screw back into the spout end. To make a shower run more efficiently is a similar exercise by fitting a flow regulator upstream of the outlet. It is not recommended to fit an electric shower with these flow regulators as they will already be in place at the point of manufacture.

31 Hotelier & Hospitality Design
Check out the Neoperl full range at www.neoperl.com or talk to them on 01684-564869

29%

compared with 29% of masks when using paper towels.

New Mask Study Shows That The Method of Hand Drying Can Affect The Spread Of Viruses Through The Air

89%

When using jet air dryers, 89% of masks were contaminated by viruses

More details about the results of the study, can be found here

Virus load significantly higher with jet air dryer use than with paper towels

Scientists have found that contamination of hand dryer users by splattering was found to be 10-fold higher when using jet air dryers than when using paper towels and contamination of other washroom users was also significantly greater.

ETS is the European Tissue Paper Industry Association. The members of ETS represent the majority of tissue paper producers throughout Europe and around 90% of the total European tissue production. ETS was founded in 1971 and is based in Brussels. For more information: www.europeantissue.com

Black Bull Sedbergh to build new luxury guest suites

Work is set to start this March on the creation of two new luxury guests suites at the Black Bull, Sedbergh, which was recently listed as one of the UK’s top 50 gastropubs, located in the Yorkshire Dales National Park.

The next phase of the Black Bull development will see an existing stone cottage located in the 17th century Inn’s stable yard be sensitively restored and transformed.

The Cottage, a £250,000 project, will see the creation of a ground floor garden suite, sleeping up to four people, with a separate seating area, sunken bath in the contemporary ensuite, as well as providing new external spaces and a ‘wildflower garden’ for guests to enjoy.

While the upper floor’s suite, with its double height roof space will reveal and celebrate a unique existing roof structure constructed from ancient

ship’s timbers. Externally the suite will lead onto a new external wrap around terrace complete with seating area for those wishing to take in the views of Winder and the Howgill Fells.

The Cottage suites design will see the contemporary concepts taking their inspiration from aspects of ‘Ryokan’, traditional Japanese inns. Though now more often frequented by walkers and visitors ‘Ryokan’ are still feted for their impeccable hospitality ‘omotenashi’ and multicourse seasonal ‘kaiseki’ dining and hearty breakfast spreads, which are philosophies that guests staying at the Black Bull will most certainly recognise and attest to.

Head Chef Nina Matsunaga has taken ‘kaiseki’, to new heights. At the heart of this simple multisensory dining experience is the fact that ingredients are at their tastiest, most vibrant, most flavourful and most nutritious when they are in season.

Alongside this Nina has taken the ethos of regional German cooking centred around wholesome hearty dishes made with vegetables to develop a very distinctive and innovative culinary style.

Nina is producing food that makes you sit up and take notice. Using the very best fresh produce available from the landscape surrounding the Inn, she creates dishes with a twist, inspired by the fusion of two very different cultures, her rich Japanese and German heritage.

33 Hotelier & Hospitality Design
Image credit Rob Whitrow Photography Image credit Phil Rigby Photography
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